Shipping policy
Shipping Policy
Thank you for shopping with us!
We work to process and ship orders as quickly as possible.
Order Processing
Orders are typically processed within 3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Time
Please allow up to 17 days for your order to arrive after it has been shipped.
Shipping times may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside of our control.
Please note that the estimated delivery timeframe is not a guarantee of a specific delivery date.
Shipping Costs
Shipping costs are the responsibility of the buyer unless otherwise stated during checkout.
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Delayed or Lost Orders
Once an order has been shipped, delivery is handled by the shipping carrier. While we will do our best to assist with tracking or delivery issues, we cannot guarantee delivery dates or be responsible for delays caused by the carrier or circumstances outside our control.
If your order appears to be delayed or has not arrived within the expected timeframe, please contact us so we can help determine the next steps.
Returns Policy
We accept eligible returns within 10 days of delivery.
To be eligible for a return, the item must be in its original condition and meet any applicable product-specific return requirements.
Customers are responsible for the cost of return shipping.
How to Request a Return
Please contact us within 10 days of receiving your order to request a return. Include your order number and the reason for your return.
Do not send an item back before receiving return instructions from us.
Once your return is received and inspected, we will notify you regarding the status of your refund.
If the return is approved, the applicable refund will be issued to the original payment method.
Original shipping charges are non-refundable unless otherwise required by applicable law.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery. Include your order number and photos of the item and packaging so we can review the issue.
Questions
If you have questions about our shipping or return policy, please contact us through the contact information provided on our website.